OUTsurance Call Centre Learnership 2026 – application guide

Right now, OUTsurance Call Centre Learnership Programme 2026 is open for unemployed South African youth who want a foot‑step into the financial and insurance world.

What the learnership offers

This is a 12‑month, fixed‑term learnership based in Centurion, Gauteng. It is not an employment contract, but you will receive a monthly stipend while you train in a professional call‑centre environment.

Who can apply

  • South African citizen, aged 18‑35
  • Currently unemployed
  • Completed Matric (Grade 12)
  • Hold a Bachelor’s degree or an equivalent NQF qualification
  • Basic computer skills, especially Microsoft Office
  • Never participated in a learnership before

What you will gain

  • Hands‑on experience handling customer calls in the insurance sector
  • Improved communication, relationship‑building and problem‑solving skills
  • Workplace confidence and readiness for future full‑time roles
  • Exposure to the financial services industry and its terminology

How to apply

  1. Prepare the following documents in PDF format:
    • Updated CV
    • Certified copy of your South African ID
    • Certified copy of your Matric certificate
    • Certified copy of your Bachelor’s degree or equivalent NQF qualification
  2. Visit the official OUTsurance recruitment portal and click the apply button.
  3. Fill in all personal details accurately.
  4. Upload the required documents and review your application.
  5. Submit the form before the portal closes.

Apply here

Tips to improve your chances

  • Proofread your CV and cover letter – spelling mistakes lower credibility.
  • Highlight any customer‑service or call‑centre experience, even informal work.
  • Show specific examples of teamwork, communication and problem‑solving.
  • Make sure all certificates are certified copies; blurred images are rejected.
  • Submit your application as early as possible – positions are filled on a first‑come, first‑served basis.

Next steps

If you meet the criteria, submit your application today. Shortlisted candidates will be contacted for an interview. Remember, this learnership is a valuable stepping‑stone, but it is competitive, so put your best foot forward.

Author: Donald Williams
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Donald is the founder and editor of Thapelo Madibeng Bursary, South Africa's trusted resource for bursaries, learnerships, internships, and funding opportunities. With a deep commitment to youth empowerment and educational access, Donald curates timely, verified updates to help students and unemployed youth unlock career pathways in various sectors.

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