Looking for an entry‑level job that lets you step into public service? The Department of Employment and Labour is opening 45 brand‑new positions for Client Service Officer: Assessor (POST 05/24) in labour centres all across the Eastern Cape. If you just finished Grade 12 or are about to, this could be the first job you land in a government office – no previous experience is needed.
Why this job matters
The Department wants to make sure that people from all races, genders and backgrounds have a fair shot at work. That’s why this role is a chance to help people apply for Unemployment Insurance Fund (UIF) benefits and make sure they get the support they deserve.
What the job is about
- Title: Client Service Officer: Assessor – 45 openings
- Post number: 05/24
- Pay: R269 499 per year
- Location: Eastern Cape (see below for specific centres)
- Apply by:
- Walk‑in applications accepted until 27 February 2026 at 16:00
- Online applications close at 23:59 on the same day
Where you could work
These posts are spread across many towns and villages. When you apply, be sure you pick the right reference number for your chosen centre. Some of the places include:
- Butterworth – Centane, Idutywa, Nqamakwe, Tsomo, Willowvale
- Cradock – and also Somerset East
- East London – including EL IDZ
- eMaxesibeni – Matatiele, Mount Frere, Ntabankulu
- Fort Beaufort – Adelaide
- Graaf‑Reinet – Middelburg, Willowmore
- Kariega – Joubertina, Louterwater, Misgund, Hankey, Patensie, Jeffreys Bay, Humansdorp
- Komani – Cala, Cofimvaba, Lady Frere, Whittlesea
- Lusikisiki – Bizana, Flagstaff, Port St Johns
- Makhanda – Port Alfred
- Maletswai – Sterkspruit
- Mdantsane – Berlin
- Mthatha – Mqanduli, Libode, Nqeleni
- Nqanqarhu – Elliot, Mount Fletcher, Ugie
- Qonce – Sutterheim, Peddie
What you need to have
- Grade 12 (Senior Certificate)
- No prior work experience required
What you should know
Even though you’re new, the role asks for a basic understanding of several laws and rules that guide how the government handles money and personal data:
- Unemployment Insurance Act and Regulations
- Unemployment Insurance Contributions Act
- Public Finance Management Act (PFMA)
- Protection of Personal Information Act (POPIA)
- UIF policies and procedures
- Treasury Regulations
- Batho Pele Principles (good customer service rules)
What skills you should bring
- Good talking and listening habits
- Polite phone manners
- Basic interview ability
- Computer use – word processing, email, spreadsheets
- Writing clear and polite messages
- Handling disagreements calmly
- Keeping track of time and priorities
- Thinking logically to solve problems
- Helping customers feel welcomed and supported
What you’ll actually do
The day‑to‑day work involves:
- Checking if people qualify for UIF benefits (screening services)
- Taking care of the paperwork that lets them get their money (processing UIF applications)
- Setting up forms that keep payments going after they’re approved (payment continuation forms)
- Doing general admin tasks so the office runs smoothly
How to apply – step by step
You can send your application by post, hand it in at the office, or email it. If you choose to email, you’ll need two things:
- A completed and signed Z83 Application Form (available on the Department’s website)
- Your most recent CV – all pages must be one PDF file
When you email, put the job title and reference number in the subject line, for example: Client Service Officer: Assessor – Ref HR4/4/10/01. Use the email address that was listed for the centre you want to work in. If you send anything missing or in the wrong format, your application won’t be looked at.
Sample email
Subject: Client Service Officer: Assessor – Ref HR4/4/10/01
Dear Hiring Manager,
I am writing to apply for the Client Service Officer position in your centre. Please find my completed application form and CV attached as a single PDF file. Thank you for considering me.
Sincerely,
[Your Name]
Got questions?
If you’re unsure about any part of the process, here are phone numbers for several contact people you can call:
- Ms N Getyeza – 047 491 0656
- Ms L Nongena – 039 254 7201
- Mr T Mgudane – 046 645 7700
- Ms N Mkonto – 048 881 3010
- Mr S Mshumpela – 049 892 2142
- Mr M Njamela – 043 702 7500
- Ms W Koba – 041 995 7047
- Mr L Mduduma – 043 761 3151
- Ms S Zaula – 047 501 5600
- Ms N Mtwa – 039 253 1996
- Mr S Thambo – 045 807 5477
- Ms N Ntlokwana – 046 622 2104
- Mr Mbande – 043 718 8380
- Mr R Mbali – 051 633 2633
- Ms N Mvanyashe – 045 932 1077
Ready to go?
Don’t wait – the deadline is 27 February 2026. Grab a copy of the Z83 Application Form from the Department’s site, fill it out carefully, attach your single‑page PDF CV, and send it to the centre that’s closest to you or where you want to work. If you have any doubts, give one of the contact numbers a quick call.
Good luck – this could be your first step into the world of public service and a chance to help people get the support they need!