Looking for an 18‑month internship that will give you real‑world experience in South Africa’s biggest online retailer? Takealot internship programme is now open for two roles – one in Human Resources in Johannesburg and another in Customer Service & Customer Insights in Cape Town.
What the opportunity is
Takealot is offering paid internships that run for 18 months. The roles are:
- HR Intern – based at the Johannesburg Distribution Centre.
- Customer Service & Customer Insights Intern – based at the Cape Town Distribution Centre.
Both positions are full‑time and give you a chance to work in a fast‑moving e‑commerce environment.
Who can apply (requirements)
HR Intern – Johannesburg
- Must have an N6 qualification in Human Resources.
- Good knowledge of South African labour law (BCEA, LRA, EEA).
- Competent in Microsoft Office (Excel, Word, Outlook).
- Strong attention to detail, data‑capture and administrative skills.
- Ability to keep confidential information safe.
Customer Service & Customer Insights Intern – Cape Town
- Must have an N6 certificate in Business Management, Marketing or a related field.
- Computer literate and comfortable with Microsoft Word, Excel and PowerPoint.
- Good written and verbal communication.
- Strong analytical, data‑interpretation and presentation skills.
- Organised, can juggle several projects and manage time well.
What you will gain
- Hands‑on experience in a large e‑commerce business.
- Technical training in HR systems or customer‑service analytics.
- Development of soft skills such as communication, problem‑solving and teamwork.
- Mentorship from experienced professionals.
- Access to online learning platforms (MyAcademy, Udacity, Coursera).
- Market‑related remuneration, free parking and employee support services (counselling, legal and financial advice).
How to apply (step‑by‑step)
- Visit the official Takealot career page for the specific role.
- Click the “Apply” button to open the online application form.
- Upload a current CV and any supporting certificates (e.g., N6 qualification).
- Complete the questionnaire – be honest and concise.
- Submit the application before the vacancy is closed (closing date not specified).
HR Intern application link: Apply for HR Internship 2026/2027
Customer Service & Customer Insights Intern application link: Apply for Customer Service Internship 2026/2027
Tips to improve your chances
- Proofread your CV – spelling mistakes reduce credibility.
- Highlight any experience with HR software, data analysis or customer service, even if it was a school project.
- Show you understand South African labour legislation (for the HR role) or basic marketing concepts (for the customer role).
- Use specific examples that demonstrate attention to detail and organisational ability.
- Submit your application early – many candidates wait until the last minute.
- If you belong to a previously disadvantaged group or have a disability, note it in the application to benefit from Takealot’s equal‑opportunity policy.
Next steps
Take the time to tailor your CV to the role and upload it through the links above. Even if the closing date isn’t listed, apply as soon as possible to secure your place. Good luck – this could be the first step toward a rewarding career in South Africa’s e‑commerce sector.
