Job Title: Contact Centre Learnership 2026 – Momentum Health, Centurion, South Africa
What This Job Is About: If you’re a South African youth who doesn’t have a job yet and you want to learn a practical skill that can lead to a steady career, Momentum Health is offering a 12‑month learnership. In this program you’ll work in a real contact centre, talk to customers, learn the ins and outs of the medical scheme industry, and finish with a recognised qualification that can help you get future jobs. The deadline for applying is 12 January 2026.
What You’ll Learn
The program blends classroom lessons and hands‑on work. Over the year, you’ll see how a contact centre operates, use the company’s computer systems, and create a portfolio that shows what you’ve accomplished. The training follows the South African skills development rules (SETA), so when you finish you’ll have a certificate that employers can see.
At the end, you’ll be ready to work in a professional medical scheme contact centre. That means you could start a career in healthcare or financial services, fields that keep growing and pay well.
Your Daily Tasks
During the learnership you will:
- Attend classes and do real job training.
- Follow the rules and goals set by Momentum Metropolitan.
- Learn everything about the company’s products, policies and how the office runs.
- Put together a Portfolio of Evidence to show what you’ve done for SETA.
- Fill out logbooks that record your work learning.
- Take tests and prove you’re competent in the tasks you’re learning.
- Use the company’s software and understand daily processes.
- Act as a professional employee of Momentum Metropolitan.
- Show the Momentum Group values every day.
- Pass the final EISA examination.
Who Should Apply?
If you meet all of the following, you’re a good fit:
- You finished Grade 12 (Matric).
- You scored at least 40 % in Mathematics or at least 60 % in Mathematical Literacy.
- You passed English and another South African language with a minimum of 50 %.
- You know how to use a computer – that helps a lot.
- You’re currently not working but can dedicate 12 months to the program.
- You’re a South African citizen aged between 18 and 30.
- You’re ready to stay at the job for the whole period.
- You can travel to the workplace on your own.
- You’re not studying part‑time or full‑time while on the learnership.
- You have not taken this learnership before.
People with disabilities are encouraged to apply.
What You’ll Need to Be Successful
Here are a few qualities that help you stand out:
- Interest in the medical scheme industry.
- Pay close attention to details.
- Stay calm under pressure while still focusing on customers.
- Speak and write well, and be able to find information quickly.
- Solve problems and think fast.
- Work well with others and welcome team ideas.
- Keep yourself organized and aim to finish tasks.
Why Join This Learnership?
- Get real experience in a professional call centre.
- Build a base for a job in healthcare or finance.
- Receive structured training and a mentor to guide you.
- Boost your chances of getting hired elsewhere with proven skills.
- Work for one of South Africa’s top health and finance brands.
This learnership is a solid chance for young people who want to enter a stable, regulated, and expanding field.
How to Apply
There are two locations available: Centurion and Bellville. Use the links below to start your application.
Location: Centurion, Gauteng
Apply online for the Momentum Contact Centre Learnership in Centurion
Location: Bellville, Cape Town
Apply online for the Momentum Contact Centre Learnership in Bellville