There’s a brand-new internship at Discovery Limited that could turn your graduation into a professional springboard. If you’re a South African graduate looking for a role in finance, administration or customer service, this could be the opportunity you’ve been waiting for. Need a bit more support? Check out the Thapelo Madibeng Bursary while you plan your application.
What’s the Opportunity?
Discovery Limited is launching its Servicing Administrator Internship Programme 2026. The role is based in Sandton at 1 Discovery Place and is part of the Discovery Invest business unit. You’ll work in the Administration and Office Support function, helping new investment clients get onboarded smoothly and on time.
Who Should Apply?
- Recent graduates who are unemployed or underemployed in South Africa.
- Hold a relevant degree qualification.
- Have basic quality assurance skills (e.g., LISP environment).
- Strong written and verbal communication skills.
- Knowledge of investment or financial products is a plus.
- Customer‑service oriented and results‑driven.
- Excellent time‑management and the ability to juggle tasks.
- Comfortable with multitasking and shifting roles within a team.
- Good product knowledge and an eye for detail.
What You’ll Gain
- Hands‑on experience in investment administration.
- Deep understanding of compliance, quality assurance and customer service in a leading financial company.
- Skills that make you a strong candidate in South Africa’s growing finance sector.
- A solid foundation for future roles in finance, investments or administration.
- Improved employability and a professional network within a respected corporate environment.
Key Responsibilities
- Verify receipt of all required documents (application forms, valid bank statements, signed quotes).
- Complete compliance checks.
- Capture New Business (NB) applications and issue NB quotes.
- Log system issues on Quality Centre (e.g., rate matching to NB quote).
- Request missing information by phone or email.
- Follow up on outstanding requirements.
- Maintain Service Level Agreements (SLAs) within processing pools.
- Capture, QA and activate new investments.
- Issue relevant policy schedules.
- Assist with client queries.
- Update QA error reports.
- Suggest system improvements.
- Test system functionality after enhancements.
- Achieve a minimum monthly assessment target of 90%.
How to Apply – Step by Step
- Visit the official Discovery Careers page.
- Read the job description and make sure you meet all requirements.
- Prepare a concise CV highlighting your degree, any relevant coursework or projects, and customer‑service experience.
- Write a brief cover letter that explains why you want to join Discovery Invest and how your skills fit the role.
- Click “Apply” and upload your CV and cover letter.
- Submit the application as soon as possible – there is no closing date listed, but early submission gives you a better chance.
Practical Tips to Boost Your Application
Many applicants struggle with standing out in a crowded field. From experience, most successful candidates:
- Showcase specific examples of times you handled customer queries or managed deadlines.
- Demonstrate familiarity with finance terminology in a clear, simple way.
- Highlight any QA or data‑entry projects you’ve done, even if they were for school.
- Keep your cover letter short (200–300 words) and focused on how you’ll add value.
- Ask a friend or mentor to review your CV for clarity and errors.
- Follow up politely if you haven’t heard back after a couple of weeks.
Next Steps
Discovery’s Servicing Administrator Internship is a rare chance to learn the inner workings of one of South Africa’s top financial services firms. It’s a fast‑paced, dynamic role that will build a foundation for future careers in finance and investment. If this feels like the right fit, don’t wait – the application window is open and there’s no closing date announced. Head straight to the official application page today, prepare your documents, and submit before the next cohort fills up.
