The Road Accident Fund invites suitable applicants to apply for the Administrative Assistant: Verification and Validation positions. The closing date for applications is 29 October 2025.
About the Road Accident Fund (RAF)
RAF is a national company in South Africa that helps people who are injured in road accidents. They give money and support to victims and work to make roads safer for everyone. Everyone who drives, walks or rides a bike in South Africa can benefit from RAF’s services.
What You’ll Do
The Administrative Assistant: Verification and Validation job is all about checking that every claim sent to RAF is real and correct. You will:
- Handle filed claims and keep track of them
- Check the information in claims and make sure it matches records
- Keep accurate files and digital records
- Talk with people who filed claims to get missing details
- Answer questions from the public and other departments
- Do usual office work like answering phones, mailing and arranging meetings
You will support the Claims Division, making sure the claims start to finish are done correctly and quickly.
Contract: 18 months (Fixed‑Term)
Salary: R244,732.00 per year
What is Needed
Minimum Education
- A Grade 12 (Matric) or an NQF Level 4 certificate
Experience
- At least 1 year of ordinary office work (e.g., filing, data entry, customer service)
Skills and Personality
| Behavioural | Technical |
|---|---|
| Personal mastery | Computer skills |
| Emotional wisdom | Good writing and speaking |
| Ethics and governance | Strong customer focus |
| Customer orientation | Professional and detail‑oriented |
| Organised, analytical and problem‑solving | |
| Good at talking with others and negotiating |
Job Details
- Title: Administrative Assistant: Verification and Validation (X5)
- Division: Claims
- Reference No: 6264
- Location: Durban, KwaZulu‑Natal
- Employment Type: Fixed‑Term Contract (18 months)
- Grade: 06
- Equity Target: Open to all applicants – not a disability‑specific role
How to Apply
- Go to the RAF careers page (https://careers.raf.co.za/job/Durban-Administrative-Assistant-Verification-and-Validation-X5-Kwaz/1327640455/).
- Click the “Apply Now” button.
- Fill out the application form fully.
- Upload any required documents (e.g., ID, certificates).
Important Tips
- Make sure all the information you give is correct before you hit submit.
- Only people who are shortlisted will get a call for an interview.
Why This Job is Great
- You’ll work inside a top national organisation that helps millions of South Africans.
- It gives you hands‑on experience in administration and claim checking – skills that are useful for any future job.
- You’ll help make sure road accident victims get fair treatment and support.
This role is a solid stepping stone for anyone looking to build a career in public service, insurance, or administration.